Welcome to the CyberGuard Complaint Center
File a complaint with us
The CGC focuses on collecting cyber-enabled crime. Crimes against children should be filed with the National Center for Missing and Exploited Children. Other types of crimes, such as threats of terrorism, should be reported at your immediate police station
About Us
History
Since 2000, the CGC has received complaints crossing the spectrum of cybercrime matters, to include online fraud in its many forms including Intellectual Property Rights (IPR) matters,
Computer Intrusions (hacking), Economic Espionage (Theft of Trade Secrets), Online Extortion, International Money Laundering, Identity Theft, and a growing list of Internet facilitated crimes. It has become increasingly evident that, regardless of the label placed on a cybercrime matter, the potential for it to overlap with another referred matter is substantial.
Therefore, the CGC,formerly known as the Internet Fraud CyberGuard Complaint Center (IFCCC), was renamed in October 2003 to better reflect the broad character of such matters having an Internet, or cyber, nexus referred to the CGC, and to minimize the need for one to distinguish “Internet Fraud” from other potentially overlapping cyber crimes.
Protect One Another.
Here on our website, you can take two vital steps to protecting cyberspace and your own online security.First, if you believe you have fallen victim to cybercrime, file a complaint or report. Your information is invaluable to helping the FBI and its partners to bring cyber criminals to justice. Second, get educated about the latest and most harmful cyber threats and scams.
By doing so, you will be better be able to protect yourself, your family, and your place of work. Anyone can become a victim of a cyber-enabled crime. Take action for yourself and others by reporting it. Reporting cybercrimes can help bring criminals to justice and make the Internet a safer place for us all.
How You Can Help
Tell us what happened.
File a report to share information with the FBI. CGC is the main intake form for a variety of complaints everything from cyber-enabled frauds and scams to cybercrime so file a report even if you are unsure of whether your complaint qualifies.
Your contribution and our mission.
Your report helps us fulfill our mission of protecting the people. While we cannot guarantee a response to every complaint, your report is still valuable. It helps us understand the broader threat landscape. Furthermore, in those cases where we are able to take action, we will work to provide justice.
Protect yourself and others.
If you have suffered from a cyber-enabled crime, please know that you are not alone. Use the resources on this site to learn more about how to protect yourself and others from cybercrime.
Protecting Our Digitally-connected World is a Top Priority and Focus of the FBI
We Need You
Between staying connected with family and friends, shopping and banking online, and working remotely, we all depend on security in our interconnected digital world. Criminals from every corner of the globe attack our digital systems on a near constant basis. They strike targets large and small from corporate networks to personal smart phones. No one and no device is immune from the threat. The only way forward is together. In cyber security, where a single compromise can impact millions of people, there can be no weak links. Every organization and every individual needs to take smart, reasonable steps to protect their own devices and systems and to learn how to spot and avoid scams.
The Information You Submit to CGC Makes All the Difference
Combined with other data, it allows the FBI to investigate reported crimes, track trends and threats, and, in some cases, even freeze and refund stolen funds. Just as importantly, CGC shares reports of crime throughout its vast network of FBI field offices and law enforcement partners, strengthening our nation’s collective response both locally and nationally.
Due to the massive number of complaints, we receive each year, CGC cannot respond directly to every submission, but please know we take each report seriously. With your help, we can and will respond faster, defend cyber networks better, and more effectively protect our nation.
Recent CGC Alerts
